Job Purpose
A client accountant is responsible for managing the financial accounts of clients and ensuring compliance with relevant laws and regulations.
Main duties
- Meet the productivity and quality targets agreed with your Team Manager
- Managing workload by using to do lists, calendars and notes as appropriate
- Ensuring that quality control is maintained and that all processes are followed as written using the systems provided in line with set targets, SLAs and KPIs
- Escalate issues with cases or processes to direct reporting line as appropriate
- Working in a professional positive manner in line with the competencies set out for the role
- Participate in and embrace feedback from regular performance reviews which include 121s, performance reviews
- Regularly attending daily/meetings and huddles to maintain self-motivation and performance
- Work in line with H&S policies and requirements and adhering to good practice and policy requirements
- Review own performance against set SLA/KPIs
- Regularly review own ways of working, identify continuous improvement and smart ways of working and share feedback with management
- Role model all competencies set for role
- Provide trainings to all new comers and ensure trainings has been delivered well
- Preparation of full set of Financial Statements which are are of low to medium complexity, which includes filing of Financial statements with regulatory bodies
- Review Financial statements which are of low complexity
- Act as mentor for any new joiner and facilitate integration into the culture and processes of the Company
- Assist team and line manager on any adhoc requests
- Make use of analytical and problem solving skills in daily operations
- Work in accordance with all company policies, procedures, processes, best practice and compliance requitement as appropriate.
- Maintain a good attendance rate and no abuse of sick/unplanned leaves
- Ensure good time management in all tasks assigned
- Communicate effectively on email, team and on the MSSC App
- Work in accordance with all company policies, procedures, processes, best practice and compliance requitement as appropriate.
Qualifications:
- Bachelor’s degree in Accounting and Finance, or a related field
- Relevant certifications, such as ACCA
Skills:
- Strong communication and interpersonal skills
- Ability to build and maintain relationships with clients
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy
- Proficiency in relevant software and systems
- Strong negotiation and sales skills
- Ability to multitask and prioritize
Expertise:
- 1-3 years of experience
- Knowledge of the industry and the company’s products or services
- Understanding of the client’s business needs and challenges
- Ability to provide value-added solutions and advice
- Experience in client relationship management
- Knowledge of sales and marketing techniques
- Ability to manage client expectations and resolve issues effectively
The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods or otherwise to balance the workload.
The Sovereign Group is proud to be an equal opportunities employer and encourage diversity throughout our company. We will not tolerate discrimination against protected characteristics (gender, age, sexual orientation, race, religion, disability, parental status, maternity etc). We ensure that no member of staff or any job applicants are treated less favourably than anyone else.
Equal Opportunities apply in all our working conditions including pay, hours of work, holiday entitlement, sick pay, recruitment, training, promotion etc.
