HR Services in Dubai: Comprehensive Outsourced HR Solutions

HR Outsourcing Services

The HR function is a critical component of employee well-being in any business, no matter its size. HR responsibilities cover payroll, benefits provision, recruitment, onboarding and outboarding, contracts, performance management, career development and ensuring compliance with local labour regulations and legislation.

In the UAE, outsourcing your HR function is more than just a cost-saving exercise. Rapid economic growth in the UAE has created fierce competition in both talent acquisition and staff retention, which in turn puts great pressure on the HR functions of businesses.

Outsourcing HR is therefore a strategic response to the need for businesses of all sizes to remain compliant and competitive in a rapidly evolving environment for employers across the Middle East region. For SMEs, resource constraints, lack of local legal knowledge and a restricted balance sheet often make it difficult to maintain a fully functional in-house HR department that acts as more than a back-office administrator.

With business growth, the demand for specialised HR services, including executive recruitment, payroll, benefits administration, workforce management and compliance grows too. Firms will also need to accommodate evolving employee expectations, increasing complexity of workforce and risk management, as well as the ongoing transition away from traditional work patterns.

Employee engagement is a significant priority for various industry sectors in the UAE, particularly in the context of hybrid working environments following the COVID pandemic. Outsourced HR services can assist in implementing effective engagement strategies such as hybrid working, remote working policies or flexitime.

Digitalisation can create efficiencies, but digital platforms and Human Resources Management Systems (HRMS) are expensive to purchase and maintain. Sovereign has a dedicated team of qualified professionals – Chartered Institute of Personnel and Development (CIPD) – and an in-house HRMS, allowing SMEs on a tight budget to leverage expertise and technologies at a fractional cost.

Sovereign’s outsourced HR services

Sovereign offers comprehensive outsourced HR services in Dubai and the UAE that assist businesses by delivering flexible and practical support to manage your human capital. Our CIPD-qualified professionals and experienced HR consultants understand the specific complexities of local labour laws, Emiratisation policies and global best practices ensure our workforce is well managed and productive, and that your business remains compliant.

Our outsourced HR solutions allow businesses to access the expertise and resources needed to manage their HR functions effectively at a strategic level without the need to commit the internal resources and management time associated with an in-house HR team. This is particularly valuable in the UAE, where agility and focus are key to staying competitive in a fast-paced market.

We offer a range of tailored solutions, business support functions and ad-hoc services that are designed to meet HR needs across a broad spectrum and suit the scale and budget of all clients, as follows:

HR Consulting Services

Sovereign’s HR Consulting service offers comprehensive HR management, from strategic policy development and deployment, to providing HR processes, daily operational support, recruitment strategies and talent acquisition, and compensations and benefits. We will oversee employee relations, compliance with UAE Labour Laws, and the implementation of tailored HR strategies that align with your business goals.

Outsourced HR Services

Sovereign’s Outsourced HR Services are designed to provide comprehensive HR support that is tailored precisely to current needs of your business, ensuring compliance with local legislation, operational efficiency and the seamless management of your human capital. We offer three distinct service packages – Standard, Comprehensive and Premium – each crafted to address the varying needs of businesses operating in the UAE.

Standard Our Standard Package covers HR functions that are essential to maintain a positive and compliant work environment. This includes Employee Relationship Management, where we act as your local HR point of contact, managing employee relations, conflicts and grievances in line with UAE labour laws. We also handle ‘onboarding and offboarding’ administration, including visa services, ensuring new employees are smoothly integrated and departing employees are processed with full legal compliance. Additionally, we provide HR Templates tailored to local requirements, expert Employment Law guidance, and secure file management that adheres to GDPR and ISO data protection standards.
ComprehensiveOur Comprehensive services package introduces Human Resources Management Systems (HRMS). We manage all employee data through our partnered HRMS, offering advanced features like HR Reports and Analytics, Leave and Attendance Management, Automated Letters and a comprehensive Employee Portal that is accessible via both the web and mobile app. This package ensures that all aspects of employee data management are handled efficiently and securely.
Premium Our Premium services package offers the most extensive HR support, including all services in the Standard and Comprehensive services packages, with additional features like Payroll Processing, where we manage the entire payroll process from set-up to compliance and reporting. We also offer Recruitment Services, acting as your internal HR to conduct executive search and hire top talent, and Talent Management, helping you implement performance frameworks and succession planning. We further provide Office Visitation services, attending meetings at your premises as needed to offer in-person support.

Payroll Management and Processing

Sovereign’s outsourced Payroll Management service will ensure seamless and compliant payroll processing, handling everything from salary calculations to adherence with the UAE’s Wage Protection System (WPS) and the UAE Labour Law. Our Payroll team will provide the necessary care and attention and will ensure access to timely and accurate employee and salary information.

Policies and Procedures

Sovereign’s HR Outsourcing team can offer bespoke development of HR frameworks that cover every aspect of the employee lifecycle including, but not limited to, the Employee Handbook, Disciplinary and Grievance, Diversity and Equality, Leaves and Absences, Recruitment and Selection. Sovereign provides expertly drafted policies that ensure compliance with UAE Labour Laws but also align with your business goals and vision.

HR Templates

Sovereign’s HR Outsourcing team can deliver a comprehensive suite of HR Templates designed to streamline your administrative processes. Covering a range of functions, from leave applications, ‘No Objection Certificates’ (NOCs) and salary certificates to warning letters, our ready to use templates ensure legal compliance and operational consistency across your organisation.

GCC and UAE Nationals Pensions Registration

Sovereign’s HR Outsourcing team can expertly manage the complexities of GCC and Emirati national’s pension schemes and registrations. Our extensive experience with the General Pension and Social Security Authority (GPSSA) and Abu Dhabi Pension Fund (ADPF) allows us to ensure your business is fully compliant with UAE regulations and is meeting all government mandates.

Alternate End of Service Savings Scheme

Sovereign’s End of Service (EOS) Savings Scheme transforms end-of-service gratuity provision by offering a structured savings plan with pension-like benefits. This scheme will enhance your ability to attract top-tier global talent, as well as seamlessly managing the financial and legal risks attaching to EOS obligations. By providing employees with long-term financial security, you can position your company as an employer of choice in the market

HR Function Set-up Services

Sovereign’s HR Function Set-up Service is designed for new businesses entering the region. It provides a complete HR infrastructure, ensuring both legal compliance and operational efficiencies. We work closely with you to develop essential materials, including policies, Standard Operating Procedures (SOPs), organisational charts, matrices and more.

Recruitment Advisory Services

Sovereign’s Recruitment Advisory Services offer strategic guidance throughout the hiring process, from candidate screening, assisting with interview arrangements and feedback collection, all the way through to final onboarding. We ensure that you attract and retain the top talent necessary to drive business success.

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Why choose Sovereign?

Sovereign’s HR team members are highly experienced and are all CIPD-qualified. This accreditation ensures they are equipped with knowledge of global best practices, strategic insights and operational expertise in HR management.

Our in-house Operations Department – comprising specialists in visa processing, immigration and company incorporation – provides us with exclusive insights that set us apart in the market. Trusted by businesses of all sizes and industries, Sovereign is committed to delivering informed, compliant and strategically aligned HR solutions that are tailored to your business needs.

Connect with our consultant to guide you through HR Outsourcing in UAE